Legal
Last updated: July 10, 2026
Welcome to Clarion ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our executive-presence training application.
When you create an account, we collect:
Your voice is the material this product works with, so we want to be precise about what we do with it. When you record in the app, we collect and process your voice recordings. These recordings are:
Voice cloning. With your separate, explicit consent (asked for in the app before you first record), we create a synthetic copy of your voice — a voice clone — from your recordings, using our voice-synthesis providers ElevenLabs and Cartesia. The clone exists so you can hear your own practice lines delivered back to you in your own voice. It is used only for that: it is never used to impersonate you or to generate audio you did not request. Audio we synthesise — in your cloned voice or in a reference voice — is marked as AI-generated (a machine-readable tag in the audio file), so it is not presented as a recording of you. Our voice providers' API terms prohibit training shared AI models on your audio, and we never permit it.The clone is stored on our providers' infrastructure until it is deleted — you can withdraw consent and have it deleted at any time, and it is permanently deleted when you delete your account.
Special-category (biometric) data and lawful basis. Voice recordings and a voice clone can identify you, so under UK/EU GDPR we treat them as special-category biometric data (Article 9). Our lawful basis for recording and analyzing your voice, and separately for creating your voice clone, is your explicit consent — collected as an explicit, affirmative choice in the app, and withdrawable at any time (Section 6).
We track your learning progress including:
You may optionally upload a resume or LinkedIn profile (PDF or pasted text) to personalise your coaching. When you do:
If you subscribe to our premium services, payment processing is handled by Stripe. We do not store your full credit card details. Stripe's privacy policy governs how they handle your payment information.
We automatically collect:
We use your information to:
We use the following service providers to run Clarion. This is the complete list of third parties that receive your voice, voice-derived data (such as transcripts and scores), or other personal data — and exactly what each one receives:
Your account data, your raw voice recordings, rendered practice audio, transcripts, and derived scores are stored with Supabase, our database and storage provider. Audio lives in a private bucket accessible only through authenticated, owner-scoped requests.
With your explicit consent, your voice recordings are sent to ElevenLabs to create your voice clone, and the clone is stored on ElevenLabs' infrastructure until it is deleted (it is deleted when you delete your account, or earlier on request). ElevenLabs renders your own practice audio in your voice. It is used for nothing else.
With the same explicit consent, the qualifying take that earns your dynamic voice is also sent to Cartesia, a second voice-synthesis provider, to create a voice clone used for one feature: the dynamism drill, which plays a flat and an expressive version of a line back to you in your own voice. The clone is stored on Cartesia's infrastructure until it is deleted.
Your audio recordings are sent to Speechace for speech analysis — pronunciation, pitch, and timing metrics that power your scores and feedback.
Your audio recordings are sent to OpenAI's Whisper API to be transcribed into text. Per OpenAI's API terms, API inputs are not used to train their models.
Transcripts of what you said (text, not audio) are sent through OpenRouter to large-language-model providers to generate your coaching feedback and practice scenarios.
Inworld generates the stock example voices you hear on the landing page and in exemplars. It receives only text and a stock voice ID — never your voice or any audio of you.
With your cookie consent (Section 8), PostHog (EU-hosted) receives usage events and masked session replays. Analytics events never include your audio or transcripts.
The application is hosted on Vercel; your requests (including uploaded audio in transit) pass through its infrastructure.
Payment processing is handled by Stripe. When you make a payment, your payment information is processed directly by Stripe in accordance with their privacy policy. Stripe receives no voice data.
We retain your data for as long as your account is active. To be plain about what that means: your voice recordings, rendered practice audio, transcripts, scores, and your voice clone are kept while your account exists — we do not currently apply an automatic expiry to older recordings. All of it is permanently deleted when you delete your account (Section 6), and you can request earlier deletion of specific recordings or of your voice clone at any time.
Depending on your location, you may have the right to:
Deleting your account. You can erase your account and all associated data yourself at any time from the account menu (your name, top right) → Delete account. This is immediate and irreversible: it permanently deletes your voice clone from both of our voice providers (ElevenLabs and Cartesia), every audio recording and rendered clip from storage, and all of your data from our database (account, recordings, transcripts, presence scores and history). You will be signed out once deletion completes.
To exercise any of these rights, or if you would prefer we action a deletion or data-access request on your behalf, please contact us at privacy@clarion.coach.
We implement industry-standard security measures to protect your data, including:
We use cookies and similar technologies to:
With your consent, we use a privacy-first product analytics tool (PostHog, hosted in the EU) to understand how the product is used and improve it. This includes masked session replays — recordings of on-screen interactions used to debug usability issues. Replays mask all form inputs and any sensitive content (your transcripts and presence scores are masked) and never capture your audio. Analytics and replay run only after you accept cookies, and you can withdraw consent at any time via the cookie banner. You can also manage cookie preferences through your browser settings.
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected data from a child under 13, please contact us immediately.
Your data may be transferred to and processed in countries other than your own — several of the providers in Section 4 (including our voice-synthesis and speech-analysis providers) process data in the United States. We ensure appropriate safeguards are in place for such transfers, such as Standard Contractual Clauses (and the UK IDTA/addendum where applicable), in compliance with applicable data protection laws.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@clarion.coach
Website: https://clarion.coach