Legal

    Terms of Service

    Last updated: July 10, 2026

    1. Acceptance of Terms

    By accessing or using Clarion ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service. We reserve the right to modify these terms at any time, and your continued use of the Service constitutes acceptance of any modifications.

    2. Description of Service

    Clarion is an AI-powered executive-presence training platform that provides:

    • Pronunciation training exercises and feedback
    • AI-powered speech analysis and scoring
    • Progress tracking and spaced repetition learning
    • Native British voice examples
    • Achievement and gamification features

    3. User Accounts

    3.1 Registration

    To access certain features, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate.

    3.2 Account Security

    You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.

    3.3 Account Termination

    We reserve the right to suspend or terminate your account if you violate these Terms or engage in harmful conduct. You may also delete your account at any time by contacting us.

    4. Subscriptions and Payments

    4.1 Subscription Plans

    We offer free and premium subscription plans. Premium features may require a paid subscription. Pricing and features are subject to change with reasonable notice.

    4.2 Billing

    Subscriptions are billed in advance on a recurring basis (monthly or annually, depending on your plan). Payment is processed through Stripe, our third-party payment processor.

    4.3 Cancellation

    You may cancel your subscription at any time. Cancellation will take effect at the end of the current billing period. You will retain access to premium features until then.

    4.4 Refunds

    We offer a 14-day money-back guarantee for new subscribers. If you are not satisfied with our premium service within the first 14 days of your subscription, you may request a full refund by contacting our support team. Refunds after this period are provided at our discretion and may be prorated.

    5. Acceptable Use

    You agree not to:

    • Use the Service for any illegal purpose
    • Share your account with others or allow unauthorized access
    • Attempt to reverse engineer, hack, or interfere with the Service
    • Upload malicious content or viruses
    • Use automated tools or bots to access the Service
    • Harass, abuse, or harm other users
    • Violate any applicable laws or regulations
    • Infringe on our intellectual property rights

    6. Audio Recordings and Voice Cloning

    By using our voice recording feature, you:

    • Grant us permission to record, process, and analyze your voice
    • Understand that recordings are sent to third-party services for analysis and voice synthesis (named in our Privacy Policy)
    • Acknowledge that recordings are stored for feedback and progress tracking while your account is active
    • Can withdraw consent and request deletion of your recordings and voice clone at any time

    6.1 Voice Cloning

    A core feature of the Service is hearing your practice lines rendered back to you in your own voice. To provide this, and only with your separate, explicit consent given in the app, we create a synthetic copy of your voice (a "voice clone") using our voice-synthesis providers, ElevenLabs and Cartesia. Your voice clone:

    • Is created from recordings you make in the app and is unique to your account
    • Is used solely to generate your own practice audio, played back only to you
    • Is never used to impersonate you or to generate content you did not request; our voice providers' API terms prohibit training shared AI models on your audio, and we never permit it
    • Can be revoked at any time: deleting your account permanently deletes the clone from our providers, or you can contact us to delete it while keeping your account

    7. Intellectual Property

    7.1 Our Content

    All content, features, and functionality of the Service, including but not limited to text, graphics, logos, audio, and software, are owned by Clarion and are protected by copyright, trademark, and other intellectual property laws.

    7.2 Your Content

    You retain ownership of your audio recordings and your voice. By using the Service, you grant us a limited license to process, analyze, store, and — with the separate consent described in Section 6.1 — synthesize from your recordings, solely for the purpose of providing our services to you.

    8. Disclaimer of Warranties

    THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT:

    • The Service will be uninterrupted or error-free
    • Results from using the Service will be accurate or reliable
    • The Service will meet your specific requirements
    • Any defects will be corrected

    9. Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLARION SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

    Our total liability for any claims arising from your use of the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

    10. Indemnification

    You agree to indemnify and hold harmless Clarion, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from your use of the Service or violation of these Terms.

    11. Dispute Resolution

    Any disputes arising from these Terms or your use of the Service shall first be attempted to be resolved through informal negotiation. If a resolution cannot be reached, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

    12. Governing Law

    These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

    13. Severability

    If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

    14. Changes to Terms

    We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

    15. Contact Information

    If you have any questions about these Terms of Service, please contact us at:

    Email: legal@clarion.coach
    Website: https://clarion.coach